Turning Tables Services

Turning Tables ServicesWhy choose Margaret Main of Turning Tables for your training requirements?

  • Enthusiastic, motivating and professional presentation
  • In depth knowledge of both Wine and ‘front of house’ service
  • Owned, set up and operated an award winning restaurant in Havelock North
  • Experienced in both working with and training Generation Y staff
  • Creative and patient
  • Experienced leader and coach

Staff Training

  • Personal Presentation
  • Food and Beverage Knowledge
  • Customer Service skills
  • Front Of House skills
  • Sales Skills and Techniques
  • Handling issues and complaints
  • Induction Training
  • Combination of the above

Margaret MainOther specialised Services we offer

  • Information and assistance with the set up of new Cafes / Restaurants
  • Development of In-house induction and training resources
  • Training courses  for your supervisors and managers – topics include Train the Trainer, Managing and Motivating, Stepping up into a Leadership role, Developing a Sales Focus within your Team, Performance Management and having the Tough Conversations
  • One on one management coaching sessions  (especially useful for those new to a leadership role)
  • Wine list construction and advice
  • Training for Function and Catering staff
  • Development of Staff Incentive Programmes
  • Assistance with Recruitment and Employment issues

 

 

“A big, huge THANK YOU from all of us at WHG for the fantastic workshop today.  The feedback from the staff was that they all found you very engaging, inspiring and knowledgeable.  Really loved your work and I am confident everyone took a lot from it.  We look forward to working with you again in the near future.”

                                                                                                   Anca Popovicia, People and Culture Development Manager, Wellington Hospitality Group, April 2015